Do you want to open a Support ticket? Access our online support system.Submit Ticket
See some frequently asked questions and answers about our products and services.Consult
Need tips and information on systems and settings? Centralized repository for information.Consult
To help you make an informed decision, we've compiled a list of our most frequently asked questions Web hosting
In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server's resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.
Yes! Our Pro and Business shared hosting plans allow you to host more than one Website, by adding secondary domains through your hosting control panel i.e. cPanel.
Yes, we offer a 100% Risk Free, 30 day Money Back Guarantee.
Yes, all our Hosting packages come with Unlimited Email Hosting.
Yes, you can easily upgrade to one of our higher plans at any time.
Yes, your data is a 100% secure and is backed-up every 5 days.
Yes, all our servers are protected by Clam AV.
While a Shared Hosting package cannot be used for this purpose, you can easily resell custom packages with our Reseller Hosting. To view our Reseller Hosting plans, click here.
VPS Hosting utilizes a technology called Virtualization, to create an isolated Virtual Machine for you with dedicated resources and full root access. It gives you all the features and functions of Dedicated server, without the additional cost.
With VPS Hosting, you have complete isolation. This means that no matter what other users might be doing on the server, your VPS package will be unaffected. With root access, you can install whatever applications you require. VPS also gives you guaranteed resources, so no matter what, the CPU,RAM, HDD and Bandwidth allocated to your VPS package will always be available for your applications.
We use Parallels Virtuozzo Containers (PVC).
As you have full root access, you may install any compatible software on your VPS package. However, any software that violates our Acceptable Usage Policy will not be allowed.
Yes. We have automated installation process configured, so if you choose to buy cPanel for your VPS package, it will be automatically installed for you.
Yes, you can upgrade your existing plan to a higher plan at any time.
We offer Fully Managed VPS packages. For a list of items that we support, please refer to the features above.
We support cPanel/WHM, which, if you purchase it through us, will get automatically installed on your server, and will be ready in minutes. Not only do you save in licensing costs, but you don’t have the headache of installing cPanel - we take care of it for you!
Yes, we offer WHMCS as a billing panel for your dedicated server. You can purchase the license from us for a significantly lower cost, and then install it on your dedicated server.
Yes we do. We offer two levels of support : Core-Managed and Fully Managed. Every server comes with Core-Managed support, and if you have chosen to purchase cPanel through us, we offer Fully Managed support.
You get root access, which means you have full administrative control of your server. You may choose to install any software you need on your server, and can manage every aspect of your server.
Our proprietary provisioning system gets your server ready in minutes, ensuring that you get access to your server instantly.
We use only the best - SuperMicro blade servers, Intel Xeon processors, DDR3 RAM and 7200RPM SATA drives. Our blade servers consume very little power and help us pass our cost savings to you.
We allow speeds of up to 1Gbps on each server’s network port.
All our servers come with a pair of 1TB 7200 RPM SATA drives in RAID 1. RAID 1 means that each hard drive is a mirror of the other, ensuring that if one drive fails, there is a copy of your data in the other drive.